Return Policy | N Stuff Music

Return Policy at N Stuff Music

New Gear Return Policy

N Stuff Music offers a 10 day return policy on all Brand New Gear purchased in-store and online. If you are not 100% satisfied with your purchase for whatever reason, you may return it to us for a refund, store credit or exchange.

Returned items must be in their original, brand new condition, with no signs of wear or use.

Returned items must also include all original packaging, manuals, warranties and accessories.

Refunds are made for returned product value only. Customer is responsible for shipping and handling charges in both directions. If paid via PayPal, Customer is also responsible for PayPal transaction fees.

If you received an order with Free Shipping, the value of the uncharged shipping cost will be deducted from your refund.

To return your items, Please fill out and submit the RMA Request Form. We will issue a Return Authorization and email you a return shipping label.

Used Gear Return Policy

All purchases from our Used Department are final and there are no returns or exchanges.

There is no expressed warranty or guarantee on Used Gear.

However, all pre-owned items from our Used Department go through a rigorous testing and inspection process prior to leaving the store.

***If there is an issue with an item from our Used Department, please notify us via phone at 877-678-8331 within 48 hours upon receiving the item purchased.***

Return Materials Authorization Form